Return Policy - NABURE
At NABURE, we are committed to delivering quality and ensuring a smooth customer experience. If you face any issue with your order, please follow the steps below:
Step 1: Check Eligibility
Step 1: Check Eligibility
You received the wrong product
The product is expired or near expiry
The product is damaged, leaked, or tampered
The bottle or container is broken
An item is missing from your order
The product has a manufacturing defect
⚠ Replacement requests must be raised within 3 days of delivery
Step 2: Contact Us
To initiate your request, contact us on WhatsApp at +91 8800539259 within 3 days of receiving your order.
Step 3: Share Required Details
Step 3: Share Required Details
Please provide:
Order number and invoice
Short description of the issue
Clear images of outer and inner packaging
Clear photos or videos showing the defect/damage
This helps our team verify and process your request quickly.
Step 4: Verification & Resolution
Step 4: Verification & Resolution
Our support team will review your case and confirm eligibility. Once approved, we will arrange a replacement at the earliest.
Important Conditions
Important Conditions
Replacement will not be accepted if:
The product has been opened or used
The product is partially used or altered
Original packaging (mono carton, seal, labels) is missing
The damage is caused due to misuse or improper handling
These policies help us maintain hygiene, authenticity, and product quality for all customers.
Our Promise
Our Promise
Your trust matters to us. We are always here to ensure your NABURE experience remains smooth and satisfying.
